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April 2020

Server Maintenance

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[Maintenance Completed 19/04/2020] We will be performing upgrades and maintenance on our servers over this weekend (18/44-19/04). During this time there will be short periods of downtime for some services, including, but not limited to; Printing/Photocopying/Scanning If you experience any issues, please try again shortly.… Read More »Server Maintenance

Compass/Webex outages

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[Resolved 16/04/20] There have been numerous outages of important services this morning across the state. Services affected are; [Resolved] Compass (Log in)[Resolved] Webex (Scheduling)[Resolved] eduMail We will update this list if any more services are affected.

Webex Meetings audio/cam/mic issues

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[Update 15/04/20] We believe we’ve narrowed down the cause to a network/firewall issue. This should only be affecting users who are working onsite at school. We’re working on resolving the issue asap. Some users are currently experiencing issues with Webex Meetings audio/video/microphone. We are investigating… Read More »Webex Meetings audio/cam/mic issues

503 Service Unavailable

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[Resolved] 11/04/2020 6:00PM We’re currently experiencing an issue with one of our Single Sign On servers. This is causing log in failures for services such as Google Apps and Clickview. We are working to resolve the issue as soon as possible.

Techs working remotely

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As of today, all IT technicians will be working remotely until further notice. We encourage you to log a job on the Helpdesk to resolve any issues. We have remote control software options if we need access to your device.